FAQ

GENERAL QUESTIONS

What time is check in?

Check in is at 3pm.

What time is check out?

Check out is 10am, no exceptions.

When is in season?

In season is June 22 – September 7, 2019.

When is off season?

Off season is May 23 – June 22, and again September 7 – October 14, 2019.

Do you have parking?

Some units have assigned parking and others do not.

Do the units have AC?

No units have AC on the wharf.

Do you have heat?

No we do not have heat, we can get you an extra blanket, but space heaters are available in all units.

Do you have free wifi?

All units have free wifi.

Are pets allowed?

Yes well-behaved pets are allowed.  A $40 per pet fee is charged for the stay. Dogs must be under 40lbs.  2 pet max.  Cats are only allowed in a few units, email us your pet questions at captainjackswharf@gmail.com

RESERVATIONS

How do I book a room?

Click the Check Availability button on the home page, or email us at captainjackswharf@gmail.com

Why can I never get the unit I want?

The wharf has been here a long time, and so have some of our guests.  We cater to repeat guests before opening up to the general public.  Each year time taken by owners changes and this effects what dates will be available for rent each year.  

Can I cancel my reservation?

Yes, if you cancel before May 1, then you will get a full refund.  If you cancel after May 1, then you will only receive a refund once the unit has been re rented.

ROOMS

Can I have an over night guest?

Yes, there is a $60 guest fee per night, 2 night max.  Please note the maximum occupancy for each room.  Please email us specific questions at captainjackswharf@gmail.com

Can I smoke?

There is no smoking allowed anywhere on the wharf.  Please smoke off the property and be courteous to our neighbors.